Frequently Asked Questions
Everything you need to know about ordering, designing, and using your custom wedding neon sign.
Hiring & Buying
Hiring allows you to choose from our collection of pre-designed signs for your wedding day, with delivery before and collection after. Buying allows you to create a personalised sign to keep forever.
No, hire signs are pre-designed only and cannot be personalised. If you would like a custom design with your names or date, please choose a personalised sign to purchase.
Production & Delivery
All signs are made to order in the UK. Production typically takes 10–14 working days after design confirmation.
Purchased signs are shipped once complete with tracked delivery. Hire signs are delivered three working days before your wedding and collected two working days after.
Yes, if you need your sign sooner please contact us and we'll do our best to help.
Yes, delivery is free on all orders and hire bookings within the UK.
Yes, we can deliver directly to your venue. Simply provide the venue details when ordering.
Product Details
All signs include a dimmer, power supply and hanging equipment. Optional stands are available.
Yes, our LED neon signs are low voltage, energy efficient and safe for indoor use.
Support
We stand behind the quality of our signs and will resolve any issues quickly. Please contact us and we'll help.