Privacy Policy | Say It Bright

Introduction

At Say It Bright, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or purchase our custom wedding neon signs.

Information We Collect

We collect information you provide directly to us, including:

Name, email address, phone number, and delivery address
Payment information processed securely through our payment provider
Design preferences, custom text, and personalisation details for your neon sign
Wedding date and venue information if provided
Communications you send to us via email or contact forms

How We Use Your Information

We use the information we collect to:

Process your orders and deliver your custom neon signs
Communicate with you about your order, including design proofs and delivery updates
Provide customer support and respond to your enquiries
Send you marketing communications if you've opted in (you can unsubscribe anytime)
Improve our website, products, and services
Comply with legal obligations and protect our rights

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Payment information is processed securely through industry-standard encryption.

Your Rights

Under UK GDPR, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to processing of your information
Request restriction of processing
Data portability

To exercise any of these rights, please contact us at hello@sayitbright.co.uk

Cookies

We use cookies to improve your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at hello@sayitbright.co.uk